A few things to know

Before your first print.

Ask about maintenance guidance, consumables and the support arrangements for your model and market.

Talk with our team
GLOWNAIL LAB · SUPPORTModel-specific
guidance.
App & platform setup
After-sales support

Guides for the whole workflow.

Browse original manufacturer videos for setup, printing, cartridge care, nail materials and the BK10 press-on workflow. Each file plays from this website and loads only when you press play.

Connect & set up

Connection

Connect a phone and printer

Manufacturer tutorial · Connect a phone and printer

Printer setup

Calibrate for single-nail printing

Manufacturer tutorial · Calibrate for single-nail printing

Printer setup

Set up internet access

Manufacturer tutorial · Set up internet access

Printer setup

Calibrate the camera

Manufacturer tutorial · Calibrate the camera

App basics

Register and sign in

Manufacturer tutorial · Register and sign in

Print & care for the cartridge

Creative printing

DIY nail printing

Manufacturer tutorial · DIY nail printing

Printer basics

Print on test paper

Manufacturer tutorial · Print on test paper

Cartridge care

Install a cartridge

Manufacturer tutorial · Install a cartridge

Cartridge care

Install an SM10 cartridge

Manufacturer tutorial · Install an SM10 cartridge

Cartridge care

Remove a cartridge

Manufacturer tutorial · Remove a cartridge

Cartridge care

Run a cartridge test

Manufacturer tutorial · Run a cartridge test

Cartridge care

Troubleshoot an SM10 cartridge

Manufacturer tutorial · Troubleshoot an SM10 cartridge

Cartridge care

Troubleshoot an FM10 cartridge

Manufacturer tutorial · Troubleshoot an FM10 cartridge

Nail service & colour tools

Nail service

Use the peelable nail guard sticker

Manufacturer tutorial · Use the peelable nail guard sticker

Nail service

Apply extension tips

Manufacturer tutorial · Apply extension tips

Color tools

Use the color-mixing pen

Manufacturer tutorial · Use the color-mixing pen

Color tools

Remove one-step gel

Manufacturer tutorial · Remove one-step gel

Nail service

Follow the nail-printing process

Manufacturer tutorial · Follow the nail-printing process

Color tools

iN5+ product overview

Manufacturer tutorial · iN5+ product overview

BK10 press-on nail workflow

BK10 press-on system

BK10 workflow overview

Manufacturer tutorial · BK10 workflow overview

BK10 press-on system

Choose tips and apply base gel

Manufacturer tutorial · Choose tips and apply base gel

BK10 press-on system

Mix color gel and apply it

Manufacturer tutorial · Mix color gel and apply it

BK10 press-on system

Print a pattern on nail tips

Manufacturer tutorial · Print a pattern on nail tips

BK10 press-on system

Add decorative details

Manufacturer tutorial · Add decorative details

BK10 press-on system

Apply top gel

Manufacturer tutorial · Apply top gel

BK10 press-on system

Package press-on nails

Manufacturer tutorial · Package press-on nails

BK10 press-on system

Apply press-on nails

Manufacturer tutorial · Apply press-on nails

Videos are reproduced from the manufacturer’s public tutorial materials. Check that the device, cartridge and app version in a video match your equipment before following its steps.

A few things to know

Find the right instructions.

Can I use a phone to control the printer?

Mobile app control is available within the product range, alongside touchscreen options. Ask us to confirm the control method and phone compatibility for the model you are considering.

Which materials and consumables do I need?

The printing process uses compatible print preparation materials and a protective finish, as well as the consumables specified for your printer. We can discuss the recommended set for your model before you order.

Can I request specifications and compliance documents?

Yes. Include your destination country and preferred model in your enquiry so we can identify the relevant specifications and available compliance documents.

Where can I get the current warranty and repair policy?

Public product materials do not define a complete warranty period, freight responsibility or repair promise. Contact us with your country, model and serial number so the current terms can be confirmed for your sale.

NATURAL NAIL PRINTING

A 13-step preparation and print guide.

The archived manufacturer tutorial describes manicure preparation, product layers, printing and finishing. This on-site guide keeps the written workflow available without an external player.

STEP 01 · NATURAL NAIL PRINTING

Prepare the nail

Shape the nail, tidy the cuticle area and clean the nail surface before applying product.

STEP 02 · NATURAL NAIL PRINTING

Apply the first base layer

Use the compatible base gel as the source describes, following the product’s own curing instructions.

STEP 03 · NATURAL NAIL PRINTING

Reinforce with builder gel

Add the listed builder layer where the natural nail needs support; follow its product directions.

STEP 04 · NATURAL NAIL PRINTING

Apply the colour base

Keep the color-gel coverage within the prepared area so it does not spread beyond the base layer.

STEP 05 · NATURAL NAIL PRINTING

Seal the colour layer

Apply the second base layer described by the source before the print-preparation coat.

STEP 06 · NATURAL NAIL PRINTING

Apply the pre-print coat

The source describes this layer as the ink-absorbing surface. Apply evenly; dark designs may need a fuller layer to dry as directed.

STEP 07 · NATURAL NAIL PRINTING

Protect surrounding skin

Use the nail mask at an even thickness to keep ink off the surrounding skin.

STEP 08 · NATURAL NAIL PRINTING

Print the design

Position the finger and use the compatible printer workflow. A separate local process video is available below.

STEP 09 · NATURAL NAIL PRINTING

Clean the nail grooves

Remove excess ink and preparation material at the side grooves and back edge; clean the surrounding skin.

STEP 10 · NATURAL NAIL PRINTING

Smooth the free edge

File away excess material at the edge to leave a smooth finish and protect the printed layer.

STEP 11 · NATURAL NAIL PRINTING

Apply the sealing base layer

Apply the next base-gel layer over the prepared surface and printed design.

STEP 12 · NATURAL NAIL PRINTING

Reinforce the edge

Apply the following builder layer, paying attention to the free edge as directed by the material instructions.

STEP 13 · NATURAL NAIL PRINTING

Finish with top gel

Cover the design evenly with top gel. Keep product off the skin and use the specified curing method.

The source tutorial demonstrates the V11 workflow. Confirm that your printer, ink cartridge, preparation products and app version match the instructions provided with your current sale. Do not use unverified curing times; follow each material’s product directions. Play the related local printing tutorial.